OneMoreBet

Big congrats!

I don't understand what you are trying to say here.

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved... What would have been professional is to just lock the account for bonus abuse.

Olle professional? His post doesn't reflect that 😂

100% this. @BitStarz is way out of line with this kind of investigation with only circumstantial like chat logs. You should have stopped after KYC documents were approved, close the account for breaking welcome bonus T&C and be finished with it.

It's in the T&C which you accepted so nothing you can do. I also saw they capped winnings on the bonus (The maximum winnings from the deposit bonus shall be ten times (10X) the amount of the deposit bonus credited to your Account. Any bonus winnings above this limit will be deducted following the completion of the wagering requirements.), that alone makes me run away.

Good luck, you need it, with trying to get your deposits back

Giving you back your deposits and money you lost? In which dream world are you living?

Become a VIP player there and everything will be fixed 🤣

Wow that sounds really bad, hopefully it's fixed soon!

If they only have their things in order for VIP players they do deserve all these complaints. Ofcourse VIP players have priority on withdrawals and other benefits but if other players have to wait ages for verification/withdrawal/etc they are nowhere near being one of the best casinos.

This comment helps to solve the problem of the topic starter in which way?

And a missed penalty 😒

Good luck! 3 leipzig corners in the 2nd half and koln win and it's a very good weekend!

Unfortunately Bremen won against Freiburg. New day, new chances, new bet.

New day new bet

It's a winner!😁

Another weekend of Bundesliga 1&2 is coming up! I have placed a double for tonights matches. I expect Hertha to be very motivated to show that they are the best club of Berlin. Wehen Wiesbaden won their last match through a very controversial VAR penalty. Heidenheim had a poor performance away at Bochum. I hope they bounce back at home. Good luck to everyone with all your bets.

Yes, all these bets have been settled as winners because of the social media storm. They called it a display error, the correct selection was rashica and havertz but it displayed as rashica or havertz so bets were settled as lost. They could have voided all bets but not after they settled everything as lost.

It's covered in the T&C and it should be a void. Mistakes can happen with every bookmaker but this is against their own T&C. I didn't place this bet but a friend of mine did.

Not my bet but Pokerstars/Betstars has done something way out of line. They changed 'or' in 'and' and declared all bets lost. With 'or' the bets would be won.

Two Dortmund corners short 😝

Good luck!

It's hard to predict results after such a long break and a month of training in small groups. There will be some upsets this weekend, it could be Union Berlin though they are very strong in home fixtures mainly because of the great supporters there.. If Union will take the lead at some point live betting on Bayern team corners is great value.

Good luck @vanHooff! Looks good! I always try to avoid putting a pick in more than one bet, just avoiding the risk of losing two bets with one pick.