OneMoreBet

Big congrats!

I don't understand what you are trying to say here.

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved... What would have been professional is to just lock the account for bonus abuse.

Olle professional? His post doesn't reflect that 😂

100% this. @BitStarz is way out of line with this kind of investigation with only circumstantial like chat logs. You should have stopped after KYC documents were approved, close the account for breaking welcome bonus T&C and be finished with it.

It's in the T&C which you accepted so nothing you can do. I also saw they capped winnings on the bonus (The maximum winnings from the deposit bonus shall be ten times (10X) the amount of the deposit bonus credited to your Account. Any bonus winnings above this limit will be deducted following the completion of the wagering requirements.), that alone makes me run away.

Good luck, you need it, with trying to get your deposits back

Giving you back your deposits and money you lost? In which dream world are you living?

Become a VIP player there and everything will be fixed 🤣

Wow that sounds really bad, hopefully it's fixed soon!

If they only have their things in order for VIP players they do deserve all these complaints. Ofcourse VIP players have priority on withdrawals and other benefits but if other players have to wait ages for verification/withdrawal/etc they are nowhere near being one of the best casinos.

This comment helps to solve the problem of the topic starter in which way?

And a missed penalty 😒

Good luck! 3 leipzig corners in the 2nd half and koln win and it's a very good weekend!

Unfortunately Bremen won against Freiburg. New day, new chances, new bet.