LetsGiveItASpin Posted 25 July, 2018 Share Posted 25 July, 2018 Heya all! This week I'm trying the new casino FrankFred on stream for the first time. The casino has just launched but is run by some quite experienced people, so I have a good feeling about it. I'm opening this thread for feedback about the casino. Any bugs you find at FrankFred? Any games missing? Post your findings, thoughts and opinions in the thread and the FrankFred rep will be keeping an eye and take everything into consideration to improve the experience (and possibly hand out some rewards ). FrankFred Welcome Pack - No deposit bonus Up to 100 free spins on signup, 10-100 awarded via Netent Wheel (All markets besides Sweden) - First deposit bonus 100% up to €100 + 100 free spins / 10 days (ROW) 100% up to €100 + 200 free spins / 8 days (FI) 100% up to 2500kr + 200 free spins / 8 days (NO) Select between 25% up to 5000kr, 50% up to 2500kr and 100% up to 1000kr (SE) - Second deposit bonus 50% up to €100 (ROW) 50% up to €200 (FI) 50% up to 2500kr (NO) - Third deposit bonus 50% up to €100 (ROW) 50% up to €300 (FI) 50% up to 5000kr (NO) FrankFred bonuses work the same way as Casumo meaning you can always withdraw in proportion to the bonus received before wagering requirements have completed. If you deposit €100 and receive a €100 bonus (50% of the balance is bonus), you can withdraw half the balance at any time before completing wagering. Exclusive to CG the wagering requirements for ALL players are 25xD+B for the first two bonuses and 17xD+B for the third bonus. The really unique proposition with FrankFred is the VIP program (see image). More play means better bonus terms! Join FrankFred here * Unfortunately FrankFred does not accept UK players at this point Link to comment
ZeTourettes Posted 25 July, 2018 Share Posted 25 July, 2018 Argh all these cool looking sites not UK friendly ? Link to comment
Andreas Posted 25 July, 2018 Share Posted 25 July, 2018 Yeah ZeTourettes, unfortunately no UK at FrankFred at this point Updated Kim's post to include that. Link to comment
Li_Shang Posted 25 July, 2018 Share Posted 25 July, 2018 Uhm. Pressed on "promotions" accepted welcome bonus, did a deposit, got no bonus, livechat isnt working.. Just look like this; Link to comment
Andreas Posted 25 July, 2018 Share Posted 25 July, 2018 Hmm - it looks to be working here. Perhaps try to reload the page? (If that doesn't work you could possibly try another browser) Link to comment
Li_Shang Posted 25 July, 2018 Share Posted 25 July, 2018 it worked now but apparently they have technical issues so they cant add my bonus. Link to comment
Andreas Posted 25 July, 2018 Share Posted 25 July, 2018 2 minutes ago, Li_Shang said: it worked now but apparently they have technical issues so they cant add my bonus. Oh, could you pm me your e-mail there and I'll have another person look at it? Link to comment
Kosmankasa Posted 25 July, 2018 Share Posted 25 July, 2018 The VIP program seems to be very good, but it is certainly not easy to climb to the black level Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 9 minutes ago, Li_Shang said: extremely slow live chat.. Sat over half an hour talking to them to get my deposit bonus.. im not gonna waste hours and hours to get a bonus that should be added automaticly. I gave up and withdrew my money again and closed my account. Dont want to play at casinos where it feels like you talk with robots in live chat. Hello There is no reason why a bonus should not have been credited to your account on your second deposit if it was selected. I apologize on the behalf of the agent if you feel the responses where delayed or stiff. There are a lot of support tickets and questions on an opening day. Please allow us some time to make this right, I will handle it for you! Link to comment
Li_Shang Posted 25 July, 2018 Share Posted 25 July, 2018 Just now, Epic Partners said: Hello There is no reason why a bonus should not have been credited to your account on your second deposit. I apologize on the behalf of the agent if you feel the responses where delayed or stiff. There is a lot of support tickets and questions on an opening day. Please allow us some time to make this right, I will handle it for you! Thanks for answer. Yeah i did edit my post went a little bit to harsh and i will give it some time.. Link to comment
Li_Shang Posted 25 July, 2018 Share Posted 25 July, 2018 update: livechat doesnt work and no bonus added. Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 31 minutes ago, Li_Shang said: update: livechat doesnt work and no bonus added. Thank you very much for your patience Li_Shang - Your deposit bonuses have now been credited to your account! Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 2 hours ago, Kosmankasa said: The VIP program seems to be very good, but it is certainly not easy to climb to the black level We've put in a lot of thought and effort into the Frank & Fred VIP club. With a strong focus on rewarding players for their loyalty (not winning or losing). And it shouldn't be easy to reach the Black vip status... (at least not the first couple of days) and we made it even more exciting. The first player who achieves it, will get his/her very own, GOLDEN Trans Am... Winner takes it all! Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 created an account.. norwegian. got the low number freespins spinner.. got only 20 freespins, when kim said norway would get between 25 and 100 Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 15 minutes ago, Tombha said: created an account.. norwegian. got the low number freespins spinner.. got only 20 freespins, when kim said norway would get between 25 and 100 Hello Tombha, PM me your ID and I will make sure we look into it! Link to comment
Huggehugg Posted 25 July, 2018 Share Posted 25 July, 2018 Thing to note, bonus is not valid when depositing with E-wallets (even if you can choose the bonus offer after selecting method) Link to comment
m3evil Posted 25 July, 2018 Share Posted 25 July, 2018 1 hour ago, FrankFred Casino said: Hello Tombha, PM me your ID and I will make sure we look into it! Same thing happened to me.. Just got 20 spins.. Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 2 minutes ago, m3evil said: Same thing happened to me.. Just got 20 spins.. Hello m3evil! I looked into the matter and it is actually the same no deposit offer for all markets (10-100) free spins. The welcome package is updated in Kims first thread post! Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 frankfred. i just deposited with paysafe, and didnt get a bonus.. can you please hook me up asap? Link to comment
benikak Posted 25 July, 2018 Share Posted 25 July, 2018 Frankfed. Me to. Deposited with paysafe and dident get any bonus. The live chat is closed Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 6 minutes ago, benikak said: Frankfed. Me to. Deposited with paysafe and dident get any bonus. The live chat is closed With Paysafe, Neteller och Skrill you are unfortunately not eligible for a deposit bonus. Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 1 minute ago, FrankFred Casino said: With Paysafe, Neteller och Skrill you are unfortunately not eligible for a deposit bonus. that is bullshit.. Link to comment
benikak Posted 25 July, 2018 Share Posted 25 July, 2018 Stay away from this casino. Atleast if youre norwegian. The deposit methods we are allowed dosent support bonus! Link to comment
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