Genesis Global

Hi @Dominic Breed, Kindly note that your Withdrawal has been manually processed yesterday the 22nd of June 2022. Kindly wait 3-5 working days in order for the balance to reflect into your account accordingly. Should you require further assistance do not hesitate to contact us, we are more than happy to help. Regards, Casoola Casino Team

Hi Shep, Kindly note your Withdrawal has been processed earlier today the 9th of February 2022, Kindly wait 3-5 working days for the balance to reflect into your account accordingly. Should you require further assistance do not hesitate to contact us, we are more than happy to help Regards, Casino Cruise Team

Hi @Shep, Can you kindly provide details of your account so that we can look into your issue please, unfortunately we could not locate your account with the details provided. Regards, Casoola Casino Team

Hi @Viking, We can see that Withdrawal was processed on the 28th of January 2022, Kindly wait 3-5 working days in order for the balance to reflect into your account accordingly. Regards, Casoola Casino Team

Hi @Viking, Can you kindly provide details of your account so that we can look into your issue please, unfortunately we could not locate your account with the details provided. Regards, Casoola Casino Team

Hi HADTOCHANGE, We have found your account and we can see that the issue that you had was on Casino Planet, Withdrawal has been issued on the 11/11/2021, Kindly allow 3-5 working days in order for your balance to be reflected, Regards, Casino Planet Team

Hi HADTOCHANGE, Can you kindly provide us with any information in order to locate your account to look into the issue. Regards, Genesis Casino Team

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