swingtop Posted 24 December, 2019 Share Posted 24 December, 2019 I was playing on this Casino and triggered verification I sent bank statements, address and bill. Five days later then have asked for an employment contract. I mean WTF! I have deposited £1600. Anything I can do? Link to comment
dirtystack Posted 24 December, 2019 Share Posted 24 December, 2019 They are doing source of funds checks. I sent them a payslip, took less then a day for them to pass me. Will take longer then that probably since it is christmas. Link to comment
Plani Bardh Posted 25 December, 2019 Share Posted 25 December, 2019 WTF are they serious !? Since when this started happening ? I have never heard anything like that. I personally had account with them and banned myself as I was losing lots of money and never won in there but now I am glad I done reading on what have happen to you. Contact @Nick and see if he can do anything about it as he is good of helping people out and I am sure he uses Rizk. I hope you sort it out mate and Merry Christmas Link to comment
dirtystack Posted 25 December, 2019 Share Posted 25 December, 2019 1600 sounds about right, all the secure trade casinos ask me for source of funds when I get around the £1600, €2000 mark. Only licence I haven’t had to do this with are WHG and Kindred group casinos. Most sites have information on it in the terms and conditions, staying that when you get to £xxxx in cumulative deposits you will need to provide SOF evidence, doesn’t make it any less annoying but the UKGC lays down the law for UK players and the casinos have to apply their interpretation of it. Link to comment
pepe Posted 25 December, 2019 Share Posted 25 December, 2019 These SOW things are an absolute joke. I will never be sending any information such as this to the retards working in these casinos and will be deleting my account if I ever get one. The safety of customers information is a joke to the casinos as we all know from the random spam you start getting as soon as you register to them. Is this the beginning of the fall of online casinos? Back in the day of poker times it would have been an absolute joke if anyone even suggested this kind of behaviour. Link to comment
Orzabot Posted 25 December, 2019 Share Posted 25 December, 2019 20 hours ago, swingtop said: I was playing on this Casino and triggered verification I sent bank statements, address and bill. Five days later then have asked for an employment contract. I mean WTF! I have deposited £1600. Anything I can do? You wrote "anything i can do?" Yes, send them what they asked, case closed. I was once, asked by a casino to send a selfie and in the selfie i had to hold my passport up next to my face and they also did a "phone verifikation" i dont know how they could confirm it was me by talking to me in a phone. But even i thought it was weird i just send them what they asked and I then got my money. I suggest that if you want to save yourself from frustration and not geeting the money because you gonna make a fight out of it. Just do what they ask, get your money. And close your account if you dislike it and then if you open a new account on another site then make sure to read All the terms on the new site so you will no get surprised again Link to comment
dirtystack Posted 25 December, 2019 Share Posted 25 December, 2019 52 minutes ago, pepe said: These SOW things are an absolute joke. I will never be sending any information such as this to the retards working in these casinos and will be deleting my account if I ever get one. The safety of customers information is a joke to the casinos as we all know from the random spam you start getting as soon as you register to them. Is this the beginning of the fall of online casinos? Back in the day of poker times it would have been an absolute joke if anyone even suggested this kind of behaviour. It’s required by the UKGC, the casinos would rather not have to do it as it drives customers away. if the casinos don’t carry out SOF/SOW when player in the UK hit certain thresholds then they will be fined and possible lose their licence to operate in the UK. The casinos would rather not have to worry about it as keeping in line with UKGC requirements costs a lot of time and resources. It is done in land based casinos too but the thresholds are much higher, at least in London. Customers either comply, get annoyed or repeatedly say they will bring something in next time. Their visits are recorded, if they don’t provide anything within a reasonable timeframe then they ultimately get barred. It is very damaging to the casino business. It used to be that casinos were where everyone would wash their money, not just hardened criminals, small business owners for the most part. Business was booming. The government was taxing the casinos which was a way for the government to tax the black market, the government turned a blind eye. Post 9/11 the government can’t turn a blind eye anymore in case the money laundered in a casino then went on to play a part in financing terrorist activity. Casinos would love it if SOF/Sow check were not required to be done. Link to comment
slotsofun Posted 25 December, 2019 Share Posted 25 December, 2019 I know what people above are saying, just send them what they need and it is done, however, bank statements would prove regular income from work. Personally it is nobodies business what I do for a living, I'd just tell them you are self employed so don't have a contract that you made with yourself. Link to comment
dirtystack Posted 25 December, 2019 Share Posted 25 December, 2019 It’s a lot of peoples business where you get your money from and how much you get. HMRC for example. Link to comment
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