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Received 2000 EUR instead of 1000 EUR - the dilemma


Bas210

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Hi guys!

This morning I played at voodoodreams (the casino that I really like due to the extremly fast pay out of maximum 7 minutes!).

I played for a while and the last method I used was my Creditcard. Tho, I requested a withdrawal via Trustly. The withdrawal got declined with explenation in mail that you should withdrawal to the same method. But the funny part was, instead of 1.000 EUR, I received 2.000 EUR back :).

Ofcourse, I could use the money and stuf, it is not my money so I went to livechat and told them about it. After a while they understand it and got their 1.000 EUR back. However, due to their fast payouts I might think that they would never know that they would missed that 1.000 EUR. However it was not my money so I would do the same thing next time.

But, do you think some kind of bonus would have been in place :P? I asked livechat and got 25 spins for 20 cents on Jungle Spirit. I know I am dutch (so greedy hehe) but I would have been awesome if the casino would have offered me without asking by me.

However in the end, I still like the casino due to the high livechat service and fast payouts. :)

 

 

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13 minutes ago, Slotplayer said:

You did the right thing in my opinion. If it was the other way round you would expected the same treatment back.

As to the reward for being honest, it is a little stingy in my opinion and I would mention it to your VIP manager if you have one of course.

Yeah, but it is also so strange to ask for your own reward lol

 

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9 hours ago, Zeuz said:

If it was somewhere else than a casino you did the right thing.. but because it was the casino that gave you free credits, i had wd 1000 eur and gambled 1000 on roulelette or dreamcatcher.O.o 

I hate dreamcatcher ;p

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