Original Jase
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Posts posted by Original Jase
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@Boogz360 i would send one last email quoting this from the UKGC website;
'players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time.'
And see if they acknowledge it. Make sure you add that they have to email you a final response also. UKGC will advise you must have a final response before the alternative dispute organisation gets involved, which was IBAS unless now it's changed. From what you shared with their response email they've admitted they was at fault so IMO could of asked for verification before letting you deposit. Videoslots done something similar to me and when IBAS got involved they immediately gave me my withdrawal
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Hey again @Boogz360 , what country do you play from?
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Nice 🤝
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Link doesn't work for me but good win buddy 💪
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It took its time getting there haha. Well played buddy
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Hey @Krixx0r I read reviews that are mixed with good and bad reviews. Interestingly every bad review seems to have the same experience as you with withdrawals. I would make a complaint to the casino and see if their final response is to not do anything. Then complain to their curaçao licence. Something positive about the site is they seem to have customer support replying to reviews at trustpilot and there's quite a few positive comments so I doubt they're a scam site although you never know. Good luck!
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Hey @Boogz360 If you're in the UK read this;
Before I stopped gambling I had something similar done to me. You need to make a complaint and maybe even show that link stating they could of asked for verification before you deposited as stated by the UKGC, although the casino might say you depositing right away didn't give them time. Sad thing is this can be a lengthy process. They have so many days to deal with your complaint and then if they don't you have to follow it up with whoever the alternative dispute organisation is - usually IBAS for UK. This can take months. I would phone the UKGC for further advice if you're not clear and what to do. I quit gambling due things like this. Good luck!
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This is the slotmill angle
1) Do one bonus buy on Lucy luck and the crimson diamond, if no profit go to 2)
2) Hampe does one buy on any slotmill, if no profit go to 3)
3) @Slotmill-Jamie chooses a slotmill slot and if there's still no profit we !slotdeveloper and blame him and possibly a timeout from the game master @twirling_cow to decide.
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Nice! 🤝
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Retro Sweets Maxwin & D-Day 7500x
in Big Wins
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