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Is Leo Vegas broken?

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Where do I start, the queuing system on chat is ridiculous and average wait time is about an hour or so that’s depending if you haven’t already been disconnected from the chat for no reason whatsoever. I’m a fully verified customer and have played here for many years. I have never ever had any issues with Leo until now. There is an issue regarding payouts as all it says in payments history for current withdrawal is pending… 

this is simply not good enough, a massive site with decent credibility so why tarnish it by not paying out customers when they win. I am never one to bad mouth a casino but if this not resolved shortly then Unfortunately for Leo the gambling commission will be contacting them for sure. 

I know it will most likely result in me getting my money and the casino may even block my account if I take this action against them. Same happened with casumo and Rizk casino a couple years ago. I took them to the UKgC and they paid out within 24 hours and locked both accounts. 

gambling simply isn’t the same anymore ☹️

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