Jump to content

Fortune tellers charm crashed

Recommended Posts

Hi @JackP92,

First of all, try clearing your cache and cookies on your browser and logging out of any active sessions on all devices before logging back in and seeing if this works for you.

If this doesn't work, contact Live Support on the casino and let them know as much information as possible so they can find the game round.
They may be able to open the bonus from the back end of the system depending on the provider. If not, they will have to contact the provider and it will take a few days for them to resolve the issue.

Let us know how you get on! 🙂

  • Trophy 1
Link to comment

I’ve been through chat with Mr green and they said I've provided enough information for them to open a case against the gaming provider. I have cleared cache on all devices and it still won’t work. They said they will contact me via email once they have found a  solution to the problem. Surely they will play it out and credit me the funds once done so.

very frustrating for sure,

thanks for response 


  • Like 1
Link to comment
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...