slotsofun Posted 22 October, 2020 Share Posted 22 October, 2020 Is anyone able to contact Pokerstars support? I've tried emailing and contact form, but heard nothing in a week. Basically I had a session on Pokerstars 2 weeks ago, the following day they emailed through customer protection, citing that they set my account to take a break for 1 week due to a long playing session. I never asked for them to do this, nor was I expecting this to happen. Now that the 1 week is up, I can't contact anyone in their support to re-instate the account. I hope this automated taker a break is not something new that is going to happen any time I have a 12 hour session. Seems ridiculous, especially if you're taking part in one of their races, and it also undermines the time restriction on collecting chests for the customer loyalty bonus. Link to comment
theur7 Posted 22 October, 2020 Share Posted 22 October, 2020 you can try the live chat suppport through the pokerstars client. Link to comment
slotsofun Posted 22 October, 2020 Author Share Posted 22 October, 2020 12 minutes ago, theur7 said: you can try the live chat suppport through the pokerstars client. Doesn't seem available in both the client software or the web page. Just the contact form option. Link to comment
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