Broadacres Posted 14 September, 2020 Share Posted 14 September, 2020 Hi Nick, Myself and my partner opened accounts with Rizk and both received the welcome bonus. We played through the wagering and I won £250 and withdrew after my documents were approved. My partner however won £750 after completing the wagering she also had her documents approved but after 4 days got an email stating her winnings had been confiscated as we both live in the same house so only one of us can get the welcome bonus. Yes we do live in the same household but have completely different names and used 2 different cards to deposit. There was no mention of this throughout the registration or wagering or even when documentation was being verified. It just seems they have seen the 2 withdrawal requests paid the lower one and made some excuse not to pay what's owed. Hoping you can help. Quote Link to comment
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