Sunday8pm Posted 8 December, 2019 Share Posted 8 December, 2019 Hi guys, I didn’t want my first post to be a complaint but unfortunately that’s the case! i made a fairly big withdrawal from this casino last week after depositing £1k from PayPal. I cashed out and waited out the 48 hour reverse withdrawal period and received an email saying it had been processed. i checked PayPal and strangely there was no sign of the money so I contacted support and told them and they confirmed they have sent the money and that it is PayPal’s Issue. I contacted PayPal who confirmed they have no trace of the transaction and that there certainly weren’t any issues on their end. i have tried several times to contact Pink Casino/Leo Vegas but every time they just tell me they are investigating it, but won’t tell me exactly what they are doing about it. has anyone else had issues recently withdrawing to PayPal from either of these sites? I’m beginning to worry that I have been scammed. Link to comment
Ikichirou Posted 8 December, 2019 Share Posted 8 December, 2019 paypal money is no longer allowed to be used in casino, only sports betting. worst case is that the money is gone Link to comment
slotsofun Posted 8 December, 2019 Share Posted 8 December, 2019 I don't think Leo would scam you here. Assuming here that Leo did process this, but some data was amiss, the money will then be returned to Leovegas? Check your account details, find out what withdrawal data they have for you and double check that all is correct. Ask support for the withdrawal details and method (ie what account withdrawal was made to), tell them it has not been received and you need this info to chase the payment up. Do not just give up, if this is all a legit withdrawal and win then it should be honored by leovegas, Link to comment
Sunday8pm Posted 8 December, 2019 Author Share Posted 8 December, 2019 4 minutes ago, slotsofun said: I don't think Leo would scam you here. Assuming here that Leo did process this, but some data was amiss, the money will then be returned to Leovegas? Check your account details, find out what withdrawal data they have for you and double check that all is correct. Ask support for the withdrawal details and method (ie what account withdrawal was made to), tell them it has not been received and you need this info to chase the payment up. Do not just give up, if this is all a legit withdrawal and win then it should be honored by leovegas, I’ve been through this and they have provided me with the LeoVegas withdrawal confirmation but nothing with any PayPal references. I was withdrawing to the same PayPal I deposited from just a few days beforehand so it all seems a bit strange. LeoVegas are saying some of its users have been affected by this but won’t explain what the issue is. I was wondering if anyone else was experiencing the same. Link to comment
slotsofun Posted 8 December, 2019 Share Posted 8 December, 2019 1 minute ago, Sunday8pm said: I’ve been through this and they have provided me with the LeoVegas withdrawal confirmation but nothing with any PayPal references. I was withdrawing to the same PayPal I deposited from just a few days beforehand so it all seems a bit strange. LeoVegas are saying some of its users have been affected by this but won’t explain what the issue is. I was wondering if anyone else was experiencing the same. You should ask them to what method it was withdrawed including what paypal account details so as to double check where they sent the money. Link to comment
Sunday8pm Posted 8 December, 2019 Author Share Posted 8 December, 2019 4 minutes ago, slotsofun said: You should ask them to what method it was withdrawed including what paypal account details so as to double check where they sent the money. It is listed on my transaction history as PayPal. Link to comment
Sunday8pm Posted 8 December, 2019 Author Share Posted 8 December, 2019 They just confirmed that the email address the payment should have been sent to is correct, so I have no idea what is happening?! Link to comment
alisabrittany Posted 10 December, 2019 Share Posted 10 December, 2019 On 08/12/2019 at 20:56, Sunday8pm said: They just confirmed that the email address the payment should have been sent to is correct, so I have no idea what is happening?! Call PayPal and quote that transaction number! Good Luck Link to comment
Plani Bardh Posted 14 December, 2019 Share Posted 14 December, 2019 Glad you have saved the receipt and dont let this go. Let us know the outcome hopefully you will get it as is good chunk of money for this time of the year. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.