Moo Posted 5 November, 2019 Share Posted 5 November, 2019 I deposited 70 euro on Wildz.com and managed to withdrawal 2200 euro on the 24th of October. They asked me to verify my account and I sent the documents immediately on the 24th of October. Their terms and conditions state that they try to verify within 24hours, but surprise surprise it took them 5 days to verify. Within those five days I continuously asked how it could be possible that this is the case but no answers. Well now after 5 days I'm verified and my withdrawal is processed. My withdrawal was processed on the 29th of October, and till today I did not receive any payment and talking to customer support does not get me anywhere. Again their terms and conditions state that if you live within Europe it should take 3 banking days. When I ask customer support how this is possible they refer to Holidays that don't exist and tell me that it is 5 banking days and that they can't help me. Today is 5 banking days and still nothing. All with all from the moment I requested a withdrawal it is 10 days ago and still nothing only a lot of frustration. The saddest part is that the Casino is actually quite nice, but these kind of tactics just don't make it worthwhile playing on Wildz.com What do you guys think of this service @Wildz.com ? Link to comment
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