The problem is that they have been saying that for months. Long before the Coronavirus was an issue.
For me they have NEVER payed out within their time frame.
If this was to understaffing, how come they answer you on chat straight away, and you're always number one in line.
Hard to believe that they only are experiencing understaffing in the payout department.
Not buying it.
To me it looks like a stalling tactic and they hope people will cancel their withdrawal and keep gamling.