Lordofthemorning Posted 3 December, 2018 Share Posted 3 December, 2018 Hi Kim, as I mentioned in stream I registered with casino of dreams on Saturday. I made a £125 deposit with a 100% match bonus. I wagered the bonus and got up to £2000. I had to wait for my documents to clear before I could withdraw. I had an email from them last night saying the documents were accepted and the account was validated. I go to withdraw my money today but the account was on lockdown. They started that they did this because the account was under review but they won’t tell me what for. Link to comment
Nicola Posted 4 December, 2018 Share Posted 4 December, 2018 Casino of Nightmares, part of Broadway gaming has a history of closing accounts if abuse is suspected. Give it a few days and if you hear nothing drop me a PM. I can open a dispute with a manager there for you. Link to comment
Lordofthemorning Posted 4 December, 2018 Author Share Posted 4 December, 2018 Ok thank you Nicola. I talked on their live chat today and I was told my email was still in the pile. I should of been told by now what’s going on. It just seems fishy because I was able to register, deposit, stay within the wagering requirements and have all my documents accepted and account validated but as soon as I have £2000 balance the account gets locked. Link to comment
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