By Any Means Necessary

I also had a problem with them, first time I deposited and withdrew there was no problem. The amount was 800 euro, after I deposited a large sum again and managed to climb up to 1300, I then got an email stating that Revolut wasn’t allowed to be withdrawn to. After long communication about the matter and telling them that that’s the most ridiculous thing I ever heard from an online casino, they processed the 1300. I deposited again a large sum and managed to go up to 3700 the same problem occurred again were they came with the same nonsense about my bank account not being allowed. After debating for a long time they wired the 3700 euro. I deposited 500 euro again after and lost that, I then deposited another large sum and climbed up to 2400, first time I got an email stating I only gambled 100 out of 500 deposit while I lost quite a lot in the process so I didn’t actually believe them but okay. After managing after a great struggle to reach 4400 the same bull crap was used again about my bank account not being allowed, for days the scum kept putting back my balance. For 3 days in total, I was desperate as Revolut is my only bank account and I couldn’t make a Dutch one. From that 4400 I managed to climb to 8500 euro total balance and again requested a withdrawal hoping they would just let me go. And again they kept putting back my balance every time. I then spoke to a live agent named Chris who said to me that there were "technical issues" which prevented them from wiring the money to me, I knew he was lying because his colleagues kept telling me previously that my bank was not "allowed"! Chris told me to request a new withdrawal and that he would put it on the highest priority. Which again was another lie. I placed a wager and loss limit directly after speaking to Chris, 12 hours later my funds were still in my account and not approved. Their Responsible Gambling tools like wager and loss limit which I had put on 10 euro each didn’t work. Playboom/Playboom24 will on purpose drive you crazy when you win a big amount, they will do anything to make you lose your balance as their responsible gambling tools don’t work at all. Don’t deposit a penny here, learn from my mistake to put my trust in them. For 4/5 days they refused to pay me out to the same bank account I used 3 times. Making up excuses. It’s easy for them to make money by doing this. I hope this story will keep people from registering and depositing. Online casinos like these need to die a quick death. After my balance was gone they suddenly sent me an email saying "we will make an exception" these scums knew exactly what they were doing.

No but I'm tired of this casinos doing things like this.

Did you get your money?

Very egoistical to make such a comment. That you are lucky doesn't mean the others facing the bullshit Catherine must endure is alright.

Then they should return all deposits, woe unto all casinos doing these things.

After waiting 2 months since the 28th of September I'm waiting for a withdrawal again, they claimed to have problems paying out to Revolut bank accounts though they verified me with it and accepted deposits from Revolut. I found a Belgian bank account I made some years ago and finally gave it to them. Even after 2 months their so called processing problem with Revolut still hasn't been solved 🤔. They promised me that from the 22nd of November the money would be in my account in 1-5 days. As of the 6th of December I still don't see anything in my bank account. I contacted their CS through the phone and chat many times and they told me that everything is fine and I would receive the money soon, that's a week ago. They cut me off in the chat now and aren't as nice as before now that I told them that I'm tired of waiting. All I hear is sorry this sorry that but I don't see a swift and precise method of handling the situation. It's really tiring. They tell me that their complaints team is looking at it "again" when it's that same team that promised me after waiting for 2 months already that I would get the money previous week. Ths is beyond ridiculous. This was a review I made in November with a little bit more detail. Several months ago I signed up at this online casino with my Revolut account, I was verified nicely and in the following months I deposited over 3700 euros in total, no luck. In September I win a nice amount with a low deposit. Now arriving at the payout I am told by customer service that cashing out to a Revolut account is not possible. I was literally lied to by the customer service, I had to write in an email why I have no Dutch account and then the so-called manager would do her best for me so I would receive the money quickly, after weeks of waiting no response. Again I was lied to. From the customer service I was then suddenly told that under no circumstances could be paid to my account. On October 19 I filed a complaint with their complaints department after talking to a lawyer. Then suddenly it was that there are problems with payouts from the provider because of Revolut's move to Lithuania, something that has been almost 2 years ago. That is different again from not being able to pay out "at all". Too bad customer service was lying I guess then. To date there is no warning anywhere that Revolut is experiencing problems with them. I have been waiting since September 28 for that payout and we are almost in December now. Every time I am told to be patient, but this is not normal anymore hence this review to warn others about the practices Casino777 pulls off. I then started poking around and found out that on the Belgian variant there was also someone in 2019 who also already had problems with Revolut with them. And since the Dutch variant also makes the payouts through Belgium, it is too crazy for words that this still hasn't been solved in 2022 and I am the victim of this.