mikkelrev79

Hi alex can you give me your opinion on the process of withdrawing money from just spin. I have two payments pending, one from May 10 and one from May 14. just spin sent me an email asking for more documents that I should upload via a link.This is May 12th. This link did not work so xxx on chat said I should send them by mail. I did this on May 12 without receiving any feedback. Am in touch again with xxx on chat yesterday May 14 to check if everything is okay. excerpt from chat "this has been translated with google translate and the name of chat host is set to xxx. ----------------------- (11:59:32 AM) Mikael: But then the withdrawal should have been going now, can't you see if everything is approved then? (12:00:54 PM) xxx: It says the process is underway, so just wait a bit (12:01:48 PM) Mikael: The process of approving all the documents you are aiming for? How long will this take? (12:02:03 PM) xxx: No, mean the payouts (12:02:35 PM) Mikael: Yeah ok so then all the documents are approved anyway so then there is some waiting so the withdrawals are on the way (12:03:02 PM) xxx: Looks like this ------------------------ This answer is a bit diffuse as I do not get a clear answer, must be able to say if everything is fine with documents and payment so that we can get it in order if there is a problem. Is it so difficult to give a specific answer to their customers? If I had only received confirmation after submitting the extra documents that everything was fine then I would have been satisfied, I would not have had to contact the chat again nor expressed my complaint here. Win win for everyone. I see there are similar issues that others have had problems, do I just have to wait another week or two? What do you think alex?