Dear Alex,
Good day to you,
I hope what you said here and what is going on in JS should match.
I received email on 14th May for my 2nd verification after i been quite some time in JS. I revert the documents within 30mins.
Tomorrow is the 3rd day(72hrs). Lets see if its really 0-72hrs.
The first verification with Bob helping it is done and i really appreciate it.
I been waiting my withdrawal the whole week due to this 2nd verification issue.
I really suggest to JS that please request verification to be done before hand rather than during withdrawal. The frustration of waiting like this is not some pleaseant experience with the casino although JS could say its by law those documents are needed. But there is a better way to make all this more comfortable.