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@Skylined87 Mark as [RESOLVED] - funds recieved, thanks for the assistance.

Update: Still no refund. again

Avoid metaspins casino... So after watching Kim/Hampus play here I decided to make an account deposited, played, lost = no problem. The next day I updated my PC and browser cleared all relevant cookies, cache, which logged out my email and I can't reset / find my username so I decided to create another account. As per their terms they closed my account down (Which they are entitled to do) the issue for me is I didn't even play the balance I deposited, I literally created an account as I forgot, they closed me down and haven't refunded my balance as of yet. they said 5 days but it's been about that now and it's taking the piss now. They took my funds and haven't let me play which I get fair enough I accept I broke terms but keeping my money isn't right?

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offer to take the documents they need to their office It might be old school, but if you fancy sending us snail mail – you can! If you do decide to send us anything in the mail, please make sure you send your username so we can respond to your queries as quickly as possible. However, remember to never send any personal information like bank statements, home address or utility bills in the post. MrQ PO Box 1243 St. Albans AL1 9JH

Are you bonus buying or base, or mixture

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