ryans_slots Posted 16 July Share Posted 16 July Avoid metaspins casino... So after watching Kim/Hampus play here I decided to make an account deposited, played, lost = no problem. The next day I updated my PC and browser cleared all relevant cookies, cache, which logged out my email and I can't reset / find my username so I decided to create another account. As per their terms they closed my account down (Which they are entitled to do) the issue for me is I didn't even play the balance I deposited, I literally created an account as I forgot, they closed me down and haven't refunded my balance as of yet. they said 5 days but it's been about that now and it's taking the piss now. They took my funds and haven't let me play which I get fair enough I accept I broke terms but keeping my money isn't right? Quote Link to comment
Skylined87 Posted 17 July Share Posted 17 July 8 hours ago, ryans_slots said: Avoid metaspins casino... So after watching Kim/Hampus play here I decided to make an account deposited, played, lost = no problem. The next day I updated my PC and browser cleared all relevant cookies, cache, which logged out my email and I can't reset / find my username so I decided to create another account. As per their terms they closed my account down (Which they are entitled to do) the issue for me is I didn't even play the balance I deposited, I literally created an account as I forgot, they closed me down and haven't refunded my balance as of yet. they said 5 days but it's been about that now and it's taking the piss now. They took my funds and haven't let me play which I get fair enough I accept I broke terms but keeping my money isn't right? Hello buddy. DM me your Metaspins username(s) and/or e-mails and I can check this for you. Quote Link to comment
ryans_slots Posted 22 July Author Share Posted 22 July Update: Still no refund. again Quote Link to comment
ryans_slots Posted 22 July Author Share Posted 22 July @Skylined87 Mark as [RESOLVED] - funds recieved, thanks for the assistance. 2 Quote Link to comment
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