Casino DUX - SCAMMERS!

[baki2424]

Hello everyone. I was thinking about this few days, but i think this is right thing.

I was playing on casino Dux from last year, and i have over €9000 deposits there. First time ever when i tried to cashout, they found on my account that i didnt upload skrill page(i make deposit once with skrill, and they wanted that so i can make withdraw) - on the same day i upload everyrhing they wanted for skrill - they didnt aprroved it since i lost all money i had on account. Day after i got email that everything is fine now. 

Month after - i wanted to cashout again. 

Boom - something was wrong with my account again. 

They told me wait on email, we will send you what you need to upload. 

I was waiting 3 days, and i got email that proof of adress was not good. I told them im from Serbia(living in Malta) and i send them what i had. They told me ok no problem, upload again bank statemant and we will accept it. 

I upload it, and i was waiting 3 or 4 days again - nothing. 

It happened again, i lost it all, booom next day "your account is verified now." 

 

And now, after all of that(fully verified)

I wanted to cashout - guess what..

Something is wrong with my account. 

I asked them on chat, what is not good now, please?! 

I got answer proof of adress. 

I asked how, i upload last time what you wanted, what is wrong now?! 

Please wait, we will let you know when we have more information, we will tell you what you need to upload now. 

It takes 7 days - i didnt get any information, i even contact them like 20 times with all proofs i have that everything is good and that i have full verification on account. 

And i even contact Skyline, i did everything what was in my power. 

And guess what - i lost all what i wanted to cashout after that 7 days of waiting. 

3 hours after that i got the same email "your account is verified now" without upload any of documents more. 

 

BIGGER SCAMMERS EVER - DUX CASINO. I know, all of you will say why you didnt wait, why you played.. I agree, but this what they did to me its just not normal.

Skip them, better! I will never play there again!

 

[TimoSchellekens]

this really sucks mate, they are playing with their customers it seems. Well documented experience and hopefully someone considering them will find your post first

[baki2424]

They are playing how they want.. I can even upload all conversations, photos that i had perfect verification done, and it was not possible to reject my cashout.. First time okey, but last two times it was just to fk me in the brain and to make me lose everything both of times.. SKIP THEM, the worst casino i ever played on.. On Spinz i got my cashout always in the same day, without any problem.. 

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