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Videoslots support is a joke.


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Hi all, just thought id let you know about a current experience at videoslots.

Deposited £20 last week for a 100% wager match and 150 free spins, didnt manage to wager through it all so forfeited that side of the bonus.

Now for the shit bit, havent been able to accept the 150 free spins and now they have expired been on and off live chat all week and through email support but they all say the same thing 'oh your in the queue', 'its with the team', a week just to get free spins credited, other casinos i  have had free spin problems with just add them in seconds-_-

I used to like videoslots but theyre support line is garbage, so just a heads up 👍

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  • 2 weeks later...

I have similar problem with them.its been 3 weeks since I file a complain.i bought bonus on diamond mine extra for 500sek but the game crash but it deducted my money.i been contacting videoslot support and they gave the same answer everyday which they will come back with answer via mail.but until now there is no response or solution.its been 3 weeks tomorrow.avoid videoslot because they totally garbage.

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