Phantom Leo Vegas Account

[BenW]

Good Afternoon All,

 

Slightly peculiar one this, so please bear with me.

I have just returned off holiday from Croatia and on checking my emails I noticed several emails from Leo Vegas new customer type ones, alongside another email asking for ID Verification etc.

I responded to them simply saying I think you have the wrong person I do not have an account with yourselves.

Anyway today I have seen from my savings account a 4 figure sum is missing and its been sent to Leo Vegas.

I have spoken to the bank and proven to them I was not actually in the country at this time which they accept, but they have encouraged me to speak to both the police and Leo Vegas. I have attempted to speak to Leo this morning, but I'm unable to satisfactorily pass security checks which is no.suprise because I didn't set up the account!

Regardless however money has been spent not by me, and I was in a different country.

The police to be fair didn't seem to be interested at all, just took a few details and that was it.

 

Really at a loss, I noticed that from time to time there are a few reps on here from Leo, so not sure if somebody could pass me their details to see if I could pm them or anything..

Bit of a head scratcher... fortunately this hasn't left me destitute and one way or another it wil get sorted, I'm just more concerned where someone has got all my details from etc.

 

Many thanks

[Ash W]

@BenW Have you spoken to your bank regarding this? I would take it up with your bank first and dispute it with them and get your account locked down to stop further money being removed. 

Hopefully the site would have locked down that account to avoid further attempts to gamble by whoever is using this account.

 

[Slotspinner]

How in the world does a random person get access to your bank and spend your bank accounts money ?

[anonymousapple]

Try checking at https://haveibeenpwned.com/ if your emails/personal info have been involved in a previous widely known data breach. Else it could be a keylogger/malware or something of that sort. 

 

Some things don't really make sense though. I find it weird that they registered it with your own email address instead of a throwaway (why would they make you aware of it?) Also if they had your bank details and personal info, why on earth would they deposit/transfer the money to Leovegas, they don't even have poker there (poker is widely used to transfer compromised casino account $$ to the hacker on sites like Betfair). Since they didn't pass KYC, I doubt they could have withdrawn and afaik Leo requires you to withdraw back to the same account as your deposit, so if anything this is extremely illogical. If this was a casino with poker (pokerstars, partypoker, betfair, pp) it would be more believable.

 

From my point of view this seems extremely fishy/sus and it looks more like someone trying to retrieve their deposits back by saying its not them. It isnt hard to engineer something like this, dedicated IP vpn or Tor (if u have a good one, no bookie/casino will detect you -speaking from experience) then fly to somewhere else in europe, register with your dedicated vpn, deposit, win=pass KYC and withdraw, lose = it wasnt me i was in X and i have evidence. 

[BenW]

With respect I appreciate everyone's response here, however my bank have confirmed it wasn't me and I will be refunded. 

The payments where made with my card details via an e wallet, an e wallet which was not set up by me.Why would they use my details, I couldn't tell you.

How have they got my details, again I don't know.

My main concern and issue is getting hold of Leo Vegas a representative and that was my reason for coming on here.

I have tried to speak to them over the livechat facility but they refuse to acknowledge me as I cannot pass their security procedures.

What I would like to ensure is that this account is locked down and obtain some kind of reference that I can pass onto my bank which rhey have requested.

1 hour ago, Slotspinner said:

How in the world does a random person get access to your bank and spend your bank accounts money ?

Are you being facetious?

 

I appreciate some people's suspicions etc however I'm not asking Leo for my money back, my bank has already confirmed they will be refunding.

[Slotspinner]

17 hours ago, BenW said:

 

Are you being facetious?

I appreciate some people's suspicions etc however I'm not asking Leo for my money back, my bank has already confirmed they will be refunding.

No im serious, i would love to have some suggestions on how this is possible. That wouldnt be a funny joke to make

[dagreenblazer]

Lol considering global payment fraud was estimated at $32 billion last year, i think it's safe assume there's numerous ways criminals can access people's bank accts and spend their money!!

 

Which merchant the funds were spent at it is irrelevant, so speaking to Leo is correctly pointless and this is a bank issue only - tho Am glad to hear you got it sorted though dude and would love to know which bank it was with, as that is a credibility quick resolution.

[BenW]

Sorted with Nationwide, money was back in my account in 48 hours.

Still no reply from Leo Vegas despite sending them numerous emails. Quite di

On 02/10/2021 at 14:02, Slotspinner said:

No im serious, i would love to have some suggestions on how this is possible. That wouldnt be a funny joke to make

I'm honestly not sure whether you are trying to get me to bite or not... 

My reason for posting on here was because I was under the impression that Leo Vegas had close ties to this site, and I wanted to try and get in contact with a rep, nothing more nothing less.

[Orzabot]

@LeoVegas_Support 

@Skylined87 if you have time can you try and send it to leovegas if you still have contact with them, i am also very currious to hear how this is possible

[Skylined87]

16 hours ago, BenW said:

Sorted with Nationwide, money was back in my account in 48 hours.

Still no reply from Leo Vegas despite sending them numerous emails. Quite di

I'm honestly not sure whether you are trying to get me to bite or not... 

My reason for posting on here was because I was under the impression that Leo Vegas had close ties to this site, and I wanted to try and get in contact with a rep, nothing more nothing less.

Hey, can you send me a DM with the login(s) used to LeoVegas so I can reach out to Leo directly?