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Videoslots wheel of jackpots?

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previously when i have played on videoslots i have randomly recieved a reward spin on the  "wheel of jackpots"  these spins on the wheel gave a cash prize and a chance at the jackpot.  the wheels randomly dropped quite often when playing alot but now since 2 months or something i havent gotten any of them at all.


so my question is does anyone else still get them?     


i asked the livesupport and she was kinda clueless, couldnt really answer since it drops "randomly" but i feel they have stopped dropping totally.

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