Mikeyt8989 Posted 19 April, 2016 Share Posted 19 April, 2016 so i has playing on bgo this evening and had a bonus on koi princess freeze on me and then not pay out. i changed game and went on sounth park and hit this but guess what error again and they wont pay out. instead they are refunding me my £1.25 bet Link to comment
Andreas Posted 20 April, 2016 Share Posted 20 April, 2016 That can't be right mate - perhaps you should try some other avenues such as their ADR or AskGamblers/Casinomeister, who might be able to help? Netent should have this win recorded in their logs, so I can't see that this won't have a positive outcome if you push for it! Link to comment
Mikeyt8989 Posted 21 April, 2016 Author Share Posted 21 April, 2016 all sorted now thanks for the advise walked away with £180 Link to comment
LetsGiveItASpin Posted 23 April, 2016 Share Posted 23 April, 2016 Good to see you recovered the money @Mikeyt8989 hate when casinos bully their players. Link to comment
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