Hello,
i´m trying to withdrawal my balance since 2 weeks now. This Casino was promoted by Casino Grounds!
Can i ask, are casino gorunds not checking the casinos before accepting a partnership?
To my issue: My country got banned, so the IP is blocked. I can´t login.
So i was forced to use a VPN to contact the Live Support. The chat told me something like, it is not allowed to use a VPN. So? How can i contact them else,
when they don´t reply on my mails?
So last update is: my documents are verified, the support make an manual withdrawal request (as i cant login) and i´m still waiting.
I contacted the MGA and asked about there licence, and they said jonny casino has no licence from MGA.
Any ideas, how to solve the problem and get my hard winnings back?