Just received this email
Thank you for contacting Harry's Support Team.
First of all allow us to apologise for the dreadful delay towards receiving your withdrawal, we are fully aware of the situation and doing whatever possible to speed up the process for you as we value you for playing with us. Due to the sheer volume of withdraws it's causing a few technical issues which are being repaired as we speak as well as complications from our payment providers so the process has been slowed down, but we have been assured that your payment has been escalated to full priority. Thank you for the patience as well as understanding of the situation so far and we once again apologise for the delay.