Leevi Konga

Im pretty new player at Ultra Casino and haven't withdrew any money yet. However, couple days ago I managed to win 3k. Now, I ofc want to withdraw some. BUT you click "withdraw funds" and its just blank site with loading bar. Tried to ask about it from chat but they're just saying "we have some issues" "we're working on it" so, not real answers and no replies to email. Please some help CG!?