Eustasskid

This was a No-Deposit Bonus; it was from an "income verification process".

Hey Mates, quick question: I played on Platincasino with a Bonus I recieved from them(500€); in the mail it said 5 times wager, which should be 2.5k; in my account it said 7.5k. Somehow i made it and wanted to cash out 3k. Because I played higher stakes as in their Bonus conditions allowed they cancelled my withdraw. Is there any way to get my money? I also wagered more than I should.... Would be nice if someone could help.