dietpepsiaddict

I have been a player on Leon for awhile and never had a problem. I took a break from playing there and later on signed up on Twin.com as I saw they were also owned by the same company Moonlite N.V. so I figured it was a great place to play as well. I have deposited, withdrawn and verified my account without a problem. I then tried to withdraw again in the amount of $4000 and I was hit with another account verification. This time they are requesting a bank statement in PDF format only. No screenshots like every other site I have played on accepted including Moonlite N.V. site Leon. This is extremely unfair as they are requesting something that the bank only generates once a month. I cannot get the bank to generate a real time statement of transactions up until today. This is a standard banking practice. I have 3 accounts with 3 different banks and they only generate the monthly PDF statement once a month. I took screenhots of the bank account, a void cheque showing the account information and prooving it was mine, screenshots of the specific interac etransfer transactions but they were all declined. This is an obvious stall tactic to get a player to lose their winnings while waiting. I literally have to wait until the end of the month before something that like is available. How is that fair? I don't know. Total deposits were around $3000 and total withdrawals including the above mentioned one is around $4500. So we are not talking huge money either. Deposits were all made by interac etransfer, which is absolutely bullet proof when it comes to not being able to chargeback, fraud, etc. Once its sent, its sent and gone from your account forever. So why this level of verification is required doesn't make sense. I have contacted my bank and they can print off transactions up until todays like I can do at home, but its not in the format of the monthly statement and it didnt work. I am seriously considering seeking out profiles on social media LinkedIn, etc until I get this resolved. This kind of behavior from a site is predatory and extremely unfair to the player. Please use this as a warning before playing on any sites owned by Moonlite N.V. Leon.bet Oddsring and Twin.com If I can get them to come to a rationale decision I will certainly update this post. Any suggestions? lol