Nikozzz

Isn't there, for example, a manager or contact person here who could help?

I had two paysafecard accounts because I forgot first account password and cant recover that so needed to create a new one, and that needed different name. Ok that was idiotism. Then kyc came and I told about it. They said that it's ok as long as you provide certain documents. Well it's been 4 months now and still not approved. I have submitted the requested documents, but they always ask for something new or just reject it. They clearly don't want to pay. can you help? They say its third party account, it is not. Its my account with wrong details.. And its deleted.

So I had 2 paysafecard accounts because I couldn't get the password of the first account back and therefore had to create a new one. And a different name because you can't create an account with the same information. They ask for a third party ID, but there is no third party. Please help now

I deposited on a paysafecard account with the wrong name. Then kyc came and I told about it. They said that it's ok as long as you provide certain documents. Well it's been 4 months now and still not approved. I have submitted the requested documents, but they always ask for something new or just reject it. They clearly don't want to pay. can you help? I can even pay the commission if I get my money out.