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PokerStars

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Posts posted by PokerStars

  1. 23 minutes ago, Val72 said:

    I open an account with party casino and received verification email that saying I'm fully verified and I can now deposit withdrawal full access to my account etc .. I made deposit and won over 2k then I try to make a withdrawal my winnings but they block my account for responsible gambling reason😁😁.  I have chat with casino and I been told that I have self exclusion myself from one of they sister  casinos. If its so how come I registered new account with same details with party casino ?? Why did they send me verification email?? I'm fully verified I can deposit and withdrawal??? They are trying to resolve my issue and if I'm not joy with answer then I will take my case to ADR .. UK Gambling Commission and even court.. 

    Hi @Val72,

     

    If You're self excluded from the "sister sites" u can only take your deposit back. 

    • Like 1
  2. On 05/02/2021 at 01:27, Dennisgr92 said:

    Hello,

    For many years now I am stuggling with my gambling addiction which I cannot control myself, When my father passed away I lost even more control and I have taken out big loans from my bank that they have given to me while they could easily see all my money goes into gambling, for many years to come I have to pay these back and I will have financial issues for all those years to come. 

    I live on my own and besides paying my rent I blow the rest of my money on slots not even keeping myself enough money to take care of myself because I wont have enough money left to do so. Every single month for years now I tell myself "this was the last month" and exclude myself from the casinos I was playing on and let me tell you excluding urself or any other "responsible" gambling options really does not help someone like me at all. There is also no equivalent to Gamstom in my country and software that simply blocks some of the gambling sites I can easily bypass. I have even cut up my bank cards, tried to stay off the internet and every month I still end up losing my money

    Also there is no win condition for me, if I have money I will lose it to slots, If I win big I will lose my winnings to slots.. couple of months ago I had 100 euro leftover that was basically money to get groceries and I deposit it and had 2 massive wins and turned my balance into 8000 euro and guess what after cashing out I put it back into the casino and I lost all of it I cannot control or stop myself even while fully aware of what I am doing to myself is awfull and my own fault. Every single month I am stressing myself out and having to count my left over money and thinking about how I will get by this month is awfull and very stressfull.

    I have played a lot on N1 Interactive ltd. They keep letting me play with them while I have PERMANENTLY self excluded myself and mentioned I have gambling problems multiple times. I want to know why are they able to do this to me? I know it is my own fault for playing but they know I try to stop and cant control myself and they just keep letting me play.

    N1 Interactive currently holds 25 casinos, I have SELF EXCLUDED myself currently on 24 of their casinos after this post 25 but every month they have a new casino added to their brand, this time the newest one is called Winny, and if there is not a new casino available by them I go into their live chat and get my account reopened after a 3 day wait time, my account on Maneki Casino which is also promoted by Casino Grounds have reopened my account multiple times now.  On 15 N1 Interactive casinos I have verified myself by ID and always they just let me keep playing while I have told them myself on other casinos on that brand "Please permanently close my account I have gambling issues"

    I have tried to instead of gambling to watch more of @LetsGiveItASpin @Nick @Slotspinner I always really enjoy watching their streams but it sadly cant replace real gambling to get my gambling fix for me, I have also tried to block myself from watching any gambling related content it just does not work for me.

    If someone has/had similar issues id like to hear how you are able to cope or got out of a big gambling addiction and depts I want to know how can N1 Interactive keep taking my deposits? this must be illegal? I have litterally begged them to Permanently stop me from gambling and they just keep letting me play on their platform.

    I apologize for my big wall of text and doubt many will take their time to read all of this I just really felt like getting this out there.

    Hi @Dennisgr92,

    Really sorry to read Your story... but also remember my friend, if something didn't destroy You, it will make You stronger.

    I really wish after couple of years You reborn as a strong & happy person.

    From my side, if You wish to close as much account as u can, please feel free to send me a PM & I would love to help. 

    Have a wonderful day.

     

    • Like 4
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