Hi,
Last weeks I've been playing @Evolution Gaming Official Crazy Time on Ultracasino. I wanna share my really really bad experiences.
Last Sunday, 27th of September, I played Crazy Time with 1e bet. After two hours of playing I got Cash Hunt bonus (well I got it few times, but this time was special). Somehow I managed to pick 100x! But after this specific bonus round my account was not added 100e, but only 1e. I was so disappointed. The bonus round was never cancelled. The money was there and I chose the right symbol (in the cast hunt bonus you have to choose the symbol). I contacted support, but they just told me to wait if the money appears on my account. It never didn't. Missing 100e win is not the end of the world, but since in this game it's so difficult to win anything it felt really bad.
Today (2nd of October) I deposited 50e. I decided to play Crazy Time again. I had an unbelievable luck since I got 5x Pachinco with my first 1e bet. I got into the bonus game and the ball landed 125x. After the bonus, ONLY 1e was added on my account again !!! I got super angry and disappointed. Since I never win anything big, it felt so ***cking bad that they "cancelled" the bonus even I made the bet on time and got to the bonus game. The 1e bet was on the Pachinco card all the time during the bonus round, but the money I should have won never appeared on my account. I contacted the support and they just couldn't help me at all.
Now I'm deciding to close all my casino accounts because of this shit. Of all my winnings I've got on Crazy Time, only the biggest ones have been cancelled. How is it even possible?? I've never ever got any problems in this game expect these two times. Never got any bets rejected.
I didn't take the screenshot of these bonus games, but I took one screenshot immediately after this second bonus happened.
What is this??? Are they scamming?? On online casino games, providers can't have bugs like these. @Evolution Gaming Official is a one hell of a scam!!! This business is getting worse every year...