Lol I am in the same position made a withdrawal of 11,000 sek and I have been waiting since the beginning on may and if am honest don’t see it coming any time soon i I getting the same message from them
(the relevant department is looking into it and we will get in touch with a update )
needless to say the emails never come
iam I had to emails yesterday saying that it had been processed and to 😂 they said that was a mistake .
No the investigation continues with inpay and zempler I have checked with zempler and they don’t have anything on the system so must be in pay
such a joyful time when you owed money and don’t get it 🤟