ranbeg

I am trying to stay calm but i have read a lot of complaints online where a lot of other people faced similar problem and on ask gamblers there are a lot of complaints unsolved. Thanks for your reply

I NEED HELP AND ADVISE I made my first ever deposit on a casino site after watching streamers online. As i didn't want to affect my credit score etc i found William Hill would be ideal as they have a quick cash voucher option. I made a deposit of £50 via quick cash voucher, after a brief play of slots i was up to £250ish . I made a withdrawal of £210 via quick cash voucher (same method i deposited from). I had receive help to locate my voucher code via Live chat as i wasn't sure how to find the code. *HAPPY DAYS* I walked to a William Hill store collected my winnings. **WILLIAM HILL SECURITY CHECK BULLSHIT** Over the course of the next few days i had carried on depositing £20 (total £150 deposited) here and there via quick cash voucher. I have played various slots games and now i have £240, £60 and £170 pending in my withdrawals via quick cash voucher. I was told by live chat that there is a security check they do on all accounts and it will take 24-48hrs. It's now been over 5 days and i have forwarded my ID, Bank statements, bank card and utility bill. I received an email saying they don't need any docs as my account is already verified but security team is checking my account. spoken to live chat who has given me the same robotic answer of please wait 48rs for an email response Is there anyone who has face this similar problem if so how was it resolved?