Hi Guys,
Need some advice please.
I've been working in Ireland for the last few weeks. Thought I'd have a flutter so signed up to Rocketpot as have seen lots of youtubers using the site. I hit a really nice win of $13k and thought I'd be sensible and cash out. (very unlike me).
Then I get the KYC verification email, sent off all my docs etc... Unfortunatley I didn't realise as a UK resident I can't use the site!!!
I now can't log in and the chat operators keep saying communicate by email only. I've offered to email in flights/hotel receipts to prove I've been in Ireland etc... But, i'm getting no response.
Question is, have I lost the money?
Thanks,
Paul