It's the same with sow checks they are meant to request it when limits are met and not withhold withdrawals, but you see time and time again of players depositing and only getting asked when they win and try to withdrawl only for the withdrawal to be withheld until the casinos have decided they have enough information even though they could and should have requested it earlier. A big overhaul is needed before casinos in the UK are a no go and the trust is lost.