Asle Martinsen

So I'm part of the VIP program everywhere I play. At Casumo I've been a VIP for a long time, and I've deposited €125k over the last 5 years (I'm down 65k). Now, over the last year or so there's been some changes to how Casumo handles things, and it's starting to annoy me. For instance, a VIP can't get help from the regular staff in chat. You have to get ahold of your account manager, who's at work 40 hours a week. So if something's up at Friday at 6pm, you'll have to wait until Monday to get it sorted! Now, what brought me here to rant now is just the last thing that happened, which really pissed me off: Today at 18:32 there was a bonus offer activated on my account, requiring me to wager 100 euros to get 50 freespins at 1 euro value each. I didn't even notice this bonus until later, and when I noticed it, it said I'd wagered 48 euros and needed to wager another 52 euros. I contacted the live-chat, and explained how I've wagered €6.6k this weekend in total, and €1.1k today, and that I think they should add the freespins manually, considering I already wagered 11 times the required amount today. The response from Live-Chat was that they sent this request to my VIP account manager, and that they're unable to add the spins manually, and unable to add anything as a gesture of goodwill. My VIP manager will get this message when he comes back to work on Monday. It's Saturday night now. I never had problems with things like these anywhere else. It's only on Casumo. And that's not all - The games don't even work properly on Casumo anymore. The site is laggy, games don't run as smooth as other favorite casinos (Rootz brands for example), and I gotta say it's fucking insane that a VIP has 40 hours of access to support that can help, while non-VIPs get access to support all the time. Also, VIPs are taken off the regular bonus offers that used to come atleast twice per week. If you want deposit bonuses now you have to ask your VIP manager during regular working hours. You need to plan your playing sessions ahead if you want deposit bonuses, which is fucked up cus that's one of the key things that identifies a gambling addict. They also offer sportsbook at Casumo through a 3rd party, and that sportsbook has the lowest odds of any sportsbook I've ever seen. I swear, you can compare the odds at Casumo to anywhere else and Casumo will ALWAYS come out lower! @Casumo Louis@CasumoRep Take notes. And if you wanna fix this, my user here is my real name.

"I fear not the man who has practiced 10,000 slots once, but the man who has practiced one slot 10,000 times"

Hi guys! We're looking to have a stream session with exclusively old slots, and we want suggestions from YOU on which slots to include! I'll start off with: Montezuma Raging Rhino Bruce Lee Garden of Riches Orca Captain Venture Lucky Lady's Charm Knights Life Magic Mirror 2 Immortal Romance Thunderstruck Finer Reels Guns N Roses Jack and the Beanstalk Creature from the Black Lagoon Please, add to the suggestions and whatever pass as old and has somewhat of a potential will get added!

Lucky one guys. And it's cool to see someone this happy for 3500 euros. Where are you from? It's a very nice win regardless, but you reacted like I would if I won 20k

They're banning unlicensed casinos. If they're not licensed in the USA OR somewhere where consumer protection is in focus. Read the whole tweet.

Not just the US. If they're licensed anywhere there's focus on consumer protection, like MGA, they're allowed there. As per this statement

No, it's only casinos that aren't licensed where there's consumer protection. So all MGA casinos are safe.

They're fake. They used to be real. Now, no. Nobody buys bonuses for 8000 dollars/euros a pop with real money over and over. They saw the opportunity to play without risk, and they took it. It's obvious from their last videos that they're playing with monopoly money.

Go to Casinomeister, contact Max and ask him to start a PAB for you. He's helped me out before, and they sorted it quickly. This shouldn't take this long. It's been almost a year now, I believe. Max and Casinomeister will sort you out, or NySpins will get blacklisted, which will result in huge losses for them. I still advice you to stop playing at small casinos though. And I want you to answer a question: If you don't use deposit bonuses, why do you deposit to play table games at small casinos? You can play the exact same table games (and more) at big casinos where you have a good history of cashouts. It makes absolutely no sense to take a 2000 or 3000 pound deposit to a new or small casino to play table games.

27000x

This is how we roll 113 times the money

If you're brand new to the casino, deposited 2k and cashed out 50k on your first or one of your first sessions, they'll likely spend a bit of time to verify you are you, and that you're not using money that's not yours, and tons of other verification checks. Anyway, I have a hard time understanding why you'd play table games on a new casino, rather than one you've played a lot at before. There's really no point in doing that. Did you sign up through a Slotspinner link?

Certificate of winnings from Monaco..? Why did they request that? And why would you have to send that? This sounds weird to me. Does your country have some weird license shit? Ding @Slotspinnermaybe he knows what's up. Ultimately an MGA casino has to obey MGA rules, so if everything is 100% legit on your end, you will get your money. Though 10 weeks sounds like a lot. Why would you play high stakes on small casinos though? Play on LeoVegas, Dunder, Betsson casinos or something instead, if you do 2k deposits and shit. It's stupid to play at smaller casinos with high stakes.

I know, and that's what I'm saying. If you play for 100 euros, you need to hit Mayfair at 5000x in order to win 500k.

It would require a 10x chance followed by 4 rolls and landing on Mayfair with a hotel there to get the max win, so I don't think it's that unlikely to be fair. I mean, people make different amounts of money, and maybe he had a 10k win on slots earlier in the day. Maybe he only bets on rolls as well, who knows. It's quite possible, but it seems farfetched for someone in my position. But people like LetsGiveItASpin could afford to do stuff like this, so it's quite possible this guy could too. Although the majority couldn't afford it

You were playing Monopoly with one of your bets being 100 euros on 4 rolls for 45 minutes straight? Wish I could afford that. If that's true though, it does sound fishy and if I experienced that I'd probably feel the same as you about it.

Yeah, it is a bug for sure. But we gamblers like blaming others whenever we can when things don't work out for us Anyway, it was just such a huge coincidence, I have never seen chat go that crazy and get that angry at Evolution before. 2500ish players where most of them were contacting Evolution live support at the same time lol.

Sorry, but I was laughing as soon as I saw the 650% bonus stuff. It made me curious if you got your money though.. Any update?

@Blanco @LetsGiveItASpin Here, read the post

Found it. Cheers

Where do you get that history view?

Literally 0 winners across all casinos during all 4 of these game rounds, so this had nothing to do with my casino, and everything to do with Evolution. 15 days ago I had a game round that charged me 4 times what I bet, also on Crazy Time. Today they replied to my casino that it was a visual bug and that it was my fault, not theirs. This despite me playing at 10-20 euro stakes for hours, and the game round in question charged me 83.20. I provided visual proof too, as the chips said 20.80 euros, but total bet said 83.20. I'm definitely staying away from Crazy Time and everything else Evolution related in the future.

Of course I know it's not a scam, I just think this looks way too suspect, and I think it's absolutely shitty by Evolution to play through the rounds knowing full well that the players are raging like mad, and then have the hosts go around laughing and making jokes. Evolution has the info on all the bets that were voided, and they could easily fix this by paying out what they should have. Probability says 1 in 9 rounds should be a bonus, and we got 4 in 43 spins, but they took 3 of the 4 away from us, leaving us with a 3x pachinko in 43 spins. This is just an incredible coincidence and Evolution has the funds to make this right.

I like laughing at a good conspiracy theory as much as anyone else, but this is actually insane! During this streak (where I played every single round), 4 bets were rejected for all players: The first one was the Crazy Time, then the 1, then the Pachinko, then the Coin Flip. Of course, when speaking to Evolution support, they're not gonna do a thing about it. 43 game rounds, 4 bonuses, 3 of them were 'bets rejected'. The CT hit 100x (Blue), the Pachinko was 7x, Coin Flip was 3x. This looks suspect as hell. Honestly I have never seen anything like this. This is too much to be a coincidence in my opinion.