Rhysttt Posted 7 July Posted 7 July Hi can someone please assist. I was awarded 10 free spins. So I selected the attached alot and within 4 spins I got 3 full wilds and trigger free spins. I then got a big set up with multipliers and got the wild line up a few times and got over $500.00 in winnings. The win disappeared, did not even register at all. I go to history and it's not even recorded in there. Can anyone assist as this is very dodgy and scammy Quote
Rhysttt Posted 8 July Author Posted 8 July Still after 24 hours no response. They also have disabled live chat for me. Quote
stef calin Posted 8 July Posted 8 July On 07/07/2024 at 06:42, Rhysttt said: Hi can someone please assist. I was awarded 10 free spins. So I selected the attached alot and within 4 spins I got 3 full wilds and trigger free spins. I then got a big set up with multipliers and got the wild line up a few times and got over $500.00 in winnings. The win disappeared, did not even register at all. I go to history and it's not even recorded in there. Can anyone assist as this is very dodgy and scammy i had a similar win in the same slot it paid a bit more then 300x. In the free spins from the wheel your max win per spin is 1€ if i remember correctly. I found that in their terms and conditions, got a response from them confirming that also..... that is unfortunate buddy. Quote
Rhysttt Posted 8 July Author Posted 8 July 13 hours ago, stef calin said: i had a similar win in the same slot it paid a bit more then 300x. In the free spins from the wheel your max win per spin is 1€ if i remember correctly. I found that in their terms and conditions, got a response from them confirming that also..... that is unfortunate buddy. Hmm I have won more than $30 in the free spins and got the full amount. I do not see that in their terms and the terms are very difficult to find. The fact it did not register the win at all and the history disappeared is suspicious and now they are not responding at all. Quote
Rhysttt Posted 9 July Author Posted 9 July @Skylined87 can someone assist me as they are not responding to me and turned my live chat capability. Cheers. Quote
CGDL Posted 9 July Posted 9 July 1 hour ago, Rhysttt said: @Skylined87 can someone assist me as they are not responding to me and turned my live chat capability. Cheers. We're on it. Quote
Solution Rhysttt Posted 9 July Author Solution Posted 9 July 2 hours ago, CGDL said: We're on it. I have just got the terms and Stef is correct, it's limited to like a euro per soon which is ridiculous and stupid. Last time I play with this casino. You can close this message trail. Cheers Quote
PalmSlotsCasino Posted 10 July Posted 10 July Dear Rhysttt, As mentioned on this thread, the free spins on bonus gameplay carry a maximum win. These terms are presented in the T&Cs of the promotion. As a gesture of good will, you've been credited a bonus of NZD $500. Moving forward, we strive to provide you the best experience playing at PalmSlots Casino. Kind Regards, PalmSlots Team 1 2 Quote
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