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[RESOLVED] Palmslots - ​2 mistakes in one bonus


Go to solution Solved by PalmSlotsCasino,

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Posted

Short story, got SMS about bonus. 20PLN (+- 5$, and 150 spins).
668.png.3686df648a539c6274f9f35bad7c4c80.png
Did deposit, got a info that I need to deposit 20$, not 20 pln (4 times more). 

Nevertheless, I did depo, +- 30$ and played for funds. Bonus code was activated when I did deposit. (6 days ago as in screen).
image.png.9e40f1f1207281a6ab02e973a1faa933.png

I've played for funds and when I tried to activate freespins there was nothing here. Contacted support about this case, and they told me, that I shouldn't touch balance and contact them.

image.png.98b23054494bcc72b91177e0ff750096.png
Well, if you want to be frustrated about every bonus, mistakes in TOS go on palmslots. Otherwise don't touch them at all.

Posted
3 hours ago, PalmSlotsCasino said:

Dear Rammasaur,

Thank you for bringing this technical issue to our awareness. 
The missing bonus has been awarded to your account. 

Best Regards,
PalmSlots Team

Okey, thanks, asking @Skylined87to change title as resolved since I want to mark it as closed, because your reaction was really good. 

 

  • Like 1
  • Skylined87 changed the title to [RESOLVED] Palmslots - ​2 mistakes in one bonus

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