djluky Posted 19 May Share Posted 19 May Hello, I've got a problem im my bonus game in the game "Dwarfs & Dragons" by Pragmatic on Pokerstars Casino. I got a 4 scatter bonus of 15 free spins and in the bonus got a retrigger with 2 Bonus simbols which I had to get 3 extra free spins and I didn't get them, it says clearly ("During the round hit 2,3,4,5 or more BONUS symbols to retrigger the feature and win 3,10,15,25 or more spins respectively") In spin number 12 I hit 2 scatters that should give me +3 spins to the 15 spins that I had at the start,but didn't give me any,.. I've spoken with the "team" (exactly with 3 random techs and administrators) at the Pokerstars,just to say that they must send a replay to the game provider and I have to wait for a week for a responce? I'm sending you a replay . https://replay.pragmaticplay.net/8d761Fn0jK Do I need to send an email to Pragmatic games? What to do next ,got a clear evidence of a SCAM. With regards, Denis Quote Link to comment
dispenseri Posted 23 May Share Posted 23 May Slots don't need to scam you, they already do so by their nature of being negative RTP. I'd assume this was a visual glitch Quote Link to comment
Anil0547 Posted 23 May Share Posted 23 May Read the rules again. For spun in bonuses you need 3 scatters to retrigger and for bought bonuses you only need 2 scatters to retrigger. Hope this helps. Quote Link to comment
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