spacecakes777 Posted 24 November, 2022 Share Posted 24 November, 2022 Hello everyone, does anybody have any contact with videoslots? I’ve literally just been speaking to them on live chat about a withdrawal I made and I got logged out and couldn’t get back in, account deactivated. I’ve made several withdrawals tonight but only received a confirmation email for 1. I got on to chat about my last withdrawal has it said this option is disabled due to pending closed loop withdrawals whatever that means. Quote Link to comment
ProBlackbird Posted 25 November, 2022 Share Posted 25 November, 2022 Don't worry Videoslots always make people log out once in a while for some reason? If you are still going withdrawn you need to wait for it to get through . Didn't you just say you made several withdrawn that could Considered a loop ? Try again today and see if you can contact live support Quote Link to comment
me_utube Posted 25 November, 2022 Share Posted 25 November, 2022 (edited) if you made deposit with paypal or other app in past, you need to close loop hole that mean you need to withdraw amount you made deposit on paypal or other app , this now apply to every casino on UK I made deposit with apple pay £500 lost all 3 weeks later I made deposit £500 from paypal I won £1500 I need to make withdraw £500 on my apple pay (to close loop hole) and £1000 on paypal dont worry Videoslots are very good when it comes to withdraw best email to contact videoslots is Edited 25 November, 2022 by me_utube Quote Link to comment
me_utube Posted 25 November, 2022 Share Posted 25 November, 2022 8 minutes ago, me_utube said: if you made deposit with paypal or other app in past, you need to close loop hole that mean you need to withdraw amount you made deposit on paypal or other app , this now apply to every casino on UK I made deposit with apple pay £500 lost all 3 weeks later I made deposit £500 from paypal I won £1500 I need to make withdraw £500 on my apple pay (to close loop hole) and £1000 on paypal dont worry Videoslots are very good when it comes to withdraw best email to contact videoslots is Quote Link to comment
spacecakes777 Posted 25 November, 2022 Author Share Posted 25 November, 2022 Some of my withdrawals went in my account this morning, I can’t login to my account which is very strange and I also have a balance on there. It’s been my main casino for 4/5 years and never really had an issue. All my deposits have always been via my Mastercard in the same way. I’ve contacted videoslots and they’ve had to escalate it to somebody else has they couldn’t remove the block apparently. I’m sure it’ll all come out in the wash🙌 1 Quote Link to comment
me_utube Posted 25 November, 2022 Share Posted 25 November, 2022 1 minute ago, spacecakes777 said: Some of my withdrawals went in my account this morning, I can’t login to my account which is very strange and I also have a balance on there. It’s been my main casino for 4/5 years and never really had an issue. All my deposits have always been via my Mastercard in the same way. I’ve contacted videoslots and they’ve had to escalate it to somebody else has they couldn’t remove the block apparently. I’m sure it’ll all come out in the wash🙌 UKGC they change rules every 5 mins they dont know what they want, as longest you ok with Videoslots T/C they dont make problem with Withdraw, good luck 1 Quote Link to comment
Samantha86 Posted 5 June Share Posted 5 June Did it get sorted in the end? Having the exact same problem Quote Link to comment
spacecakes777 Posted 5 June Author Share Posted 5 June @Samantha86 Hi Samantha, yes everything got sorted in the end, didn’t take too long. Nothing to worry about 😊 1 Quote Link to comment
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