Georgia97 Posted 14 October, 2022 Share Posted 14 October, 2022 I been playing at mr green casino for 3 years using my fathers debit card with his permission as I got scammed years ago and won’t use mine. I tried to withdraw from them but they said I have not complied with there terms and conditions I explained the situation also my father sent them his identification and also explained. But they refused to let me withdraw and confiscated my funds in my account which was over £800 and returned my last deposit which was £25 but I have deposited over £2k in 3 years. I feel cheated and want to know what I can do about this. Thus is the email that was sent by them. We regret to inform you that your player’s account with us will remain permanently blocked, the winnings confiscated, and the last deposit made refunded due to a breach of our Terms and Conditions: Terms & Conditions below: 3.13 When choosing a payment method, you agree to the terms of that payment method and agree to any charges that apply. You agree that the payment method is valid, that the payment account or card belongs to you, and that you have the right to use the payment method. 1 Quote Link to comment
IguanaBob Posted 16 October, 2022 Share Posted 16 October, 2022 (edited) Quote 3.13 When choosing a payment method, you agree to the terms of that payment method and agree to any charges that apply. You agree that the payment method is valid, that the payment account or card belongs to you, and that you have the right to use the payment method. This is blindingly obvious. What do you expect a company to do when such an obvious term is broken. Mr Green 100% in the right here. Edited 16 October, 2022 by IguanaBob 3 Quote Link to comment
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