21.com withdrawal

[Elinalex]

Hello. I have been using 21.com for a long time, no problems so far. I won 9000 NOK, and sent an withdrawal request. Then I had to verify my account again (I have done it one time before)

5 days later I have not recieved my money yet. Just spoke to customer support. I had to send them a transaction list in my bank accound from 19 march to this date. Has this happened to anyone else? Im so scared I dont recieve my money

Sorry if my english is bad. 

ps. They said that the withdrawal was approved.

[weimaren87]

I cashed out 15700kr last Sunday. I had to verify my new creditcard before my withdrawal was accepted. My withdrawal was accepted last Tuesday and received my my money in my bankaccount on Monday morning. I played at Neonvegas. A sister brand to 21.com. Just wait a couple of days  Your bank has to approve the transaction before they are credited to your bank account. I use Nordea.

Just now, weimaren87 said:

I cashed out 15700kr last Sunday. I had to verify my new creditcard before my withdrawal was accepted. My withdrawal was accepted last Tuesday and received my my money in my bankaccount on Monday morning. I played at Neonvegas. A sister brand to 21.com. Just wait a couple of days  Your bank has to approve the transaction before they are credited to your bank account. I use Nordea.

@Bob_21com

[Bob_21com]

51 minutes ago, Elinalex said:

Hello. I have been using 21.com for a long time, no problems so far. I won 9000 NOK, and sent an withdrawal request. Then I had to verify my account again (I have done it one time before)

5 days later I have not recieved my money yet. Just spoke to customer support. I had to send them a transaction list in my bank accound from 19 march to this date. Has this happened to anyone else? Im so scared I dont recieve my money

Sorry if my english is bad. 

ps. They said that the withdrawal was approved.

Thank you @weimaren87 for tagging me in this post! 

Thank you @Elinalex for sharing your feedback here at CasinoGrounds! 

As I already informed you via private message, your withdrawal was paid out on Sunday 21st of March at 20:58.  

It can take up to 5 working days before it reaches your bank account, as the payment was made via international bank transfer. Therefore you should receive the funds latest by Friday 26th of March.

Don't hesitate to contact me via private message if you come up with more questions, or if you haven't received the funds by Friday afternoon!

Kind regards,

Bob

[Jabs]

sounds about right

[Nystromia]

E-Transfer for the win. Withdrawal took 3 days for the sum of $1300 CDN to be deposited.

[Skephan]

21.com is a good casino in my opinion. Just wait. PLayed with them for a while and when problems arose they always solved queries accordingly. If you get  it you get maybe takes a few extra days ...