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BluVegas Casino - Won't pay out my € 1.550 winnings due to breaching dodgy bonus terms


Robbie1976

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I made a €100 deposit and accepted the welcome bonus and started playing various slots. I checked the list of games which didn't contribute to bonus wagering and saw that Razor Shark was also on that list. I had already played 100 spins before I went on to another game. It paid like shit so went on to TNT Tumble and Temple Tumble. That went a whole lot better and I ended up  with € 1.550 when the wagering was complete. I requested a withdrawal but next day it got cancelled and my deposit was returned. When I asked livesupport they told me that I breached the bonus terms which say:

*Slot games: -big list of slots incl. Razor Shark- ,Table/Live casino games are restricted during bonus wagering and your winnings will be voided if you wager on any of the above mentioned games.

I know I should have been more careful and I can kiss my winnings goodbye but I find this very lame tbh. I didn't even win on the only restricted game I played. Many casino's simply won't allow you to open those restricted games or display a warning while trying to open them. Be very, very careful when accepting a bonus here.

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