Robbie1976 Posted 22 March, 2021 Share Posted 22 March, 2021 I made a €100 deposit and accepted the welcome bonus and started playing various slots. I checked the list of games which didn't contribute to bonus wagering and saw that Razor Shark was also on that list. I had already played 100 spins before I went on to another game. It paid like shit so went on to TNT Tumble and Temple Tumble. That went a whole lot better and I ended up with € 1.550 when the wagering was complete. I requested a withdrawal but next day it got cancelled and my deposit was returned. When I asked livesupport they told me that I breached the bonus terms which say: *Slot games: -big list of slots incl. Razor Shark- ,Table/Live casino games are restricted during bonus wagering and your winnings will be voided if you wager on any of the above mentioned games. I know I should have been more careful and I can kiss my winnings goodbye but I find this very lame tbh. I didn't even win on the only restricted game I played. Many casino's simply won't allow you to open those restricted games or display a warning while trying to open them. Be very, very careful when accepting a bonus here. Link to comment
Eliot Posted 22 March, 2021 Share Posted 22 March, 2021 So what do u wont to say with this? Take a lesson for next time. Link to comment
geggs1 Posted 23 March, 2021 Share Posted 23 March, 2021 €1500 mistake. Why do you play at such dog shit casinos. Always looking for that free €100. Three quarters of these casinos are set up to obliterate fools. Link to comment
gypsycream26 Posted 23 March, 2021 Share Posted 23 March, 2021 Their message that you showed is crystal clear son , they have done nothing wrong in my eyes , be ultra careful next time and make sure you read all terms and conditions , still a shame though about losing your winnings 😞 Link to comment
TechnoJoe Posted 4 April, 2021 Share Posted 4 April, 2021 yeah, the reality is though that if they were a reputable casino, they shouldnt let you open up excluded slots - so even if it is in their terms, its still really scummy what they have done. Link to comment
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