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RETRIGGERjames

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I had the same issue on Justspin. How did you submit your documents? Did you use the upload facility on the website? If so, send them via email (support@ultracasino.com) instead. I did this myself, and after a few hours they replied me saying the documents would be reviewed within 48hrs. My documents got successfully verified 30hrs later. 

I hope this will help you :) 

 

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On 09/01/2021 at 13:53, RETRIGGERjames said:

Hi All , have anybody already cash out at ultra casino ? 
 

iam still waiting for my verification! 
 

 

waiting already a week for verify my documents.
 

 

 

Hi @RETRIGGERjames,

Thank you for sharing your feedback here at Casino Grounds!

I have sent you a private message to confirm your registered email address, so that I can have a look at the status of your documents and pending withdrawal. 

Thank you for your collaboration and patience! :)

Kind regards,

Bob

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32 minutes ago, Cree said:

I'm also having this problem more months waiting for verification  but not came in ultra casino. Any one know please tell me that's is some helpful to me.

Hi @Cree,

Thank you for your message!

I have sent you a private message to confirm your registered email address, so that I can have a look at the status of your documents. 

Kind regards,

Bob

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