Wildz Casino -

[Magnusnz]

Hi everyone, 

The team at Wildz casino have been giving me the run around the past few days. 

First they cancelled my withdrawal saying that I need to withdrawal using my deposit method (which is fine). 

However I don't have the option to select credit card when making a withdrawal. 

I have talked to over 5 customer service team members saying they will forward it on to the team over the last few days but still nothing. 

Has anyone else had this problem? 

 

[remi9ti]

Withdrawing with the same methos as per deposit is required by law.

 

Did you use Mastercard? If so., most operators dont have the option to withdraw using mastercard - instead you are given the option to withdraw by banktransfer to the same bank that is linked to this Mastercard

[remi9ti]

In extension to my post above. The customerservice should really give you a better guidance in how to withdraw your money. Habe you shown them the screenshot? This case can be easily solved by them in 20 minutes. Seems a bit odd

[Xxxxwildingxxxx]

Just make another deposit via which you prefer then that's the next deposit in line so you may withdraw via that one 

[Magnusnz]

Thanks guys, finally got it sorted. I haven't had any problems withdrawing to visa in the past on different sites. Finally had my withdrawal processed. Screenshots work wonders huh