JWHOLLAND Posted 17 October, 2019 Share Posted 17 October, 2019 Dear all, With dutch Gambling authority, finally starting to enforce the illegal offering to gambling to Dutch players ( see here), I would like to warn players from Holland falling in this trap, until legislation is up to date. I filed an official complaint to Trada Casino months ago, requisition proof of dutch licensing, after It became apparent to me that my play could be illegal. Trada blocked my account, funds gone... Official reply : " Having reviewed your case we shall not be processing your request for a refund. As per our terms and conditions ,it is the responsibility of our customers to ensure that online gaming is legal in the country which they reside. All bets between Trada Casino and yourself were accepted in good faith and had you won, you would have received your winnings " A bizar statement as countries are actively blocked ( e.g US, Belgium ect) and following there own T&C, my verified account should not be possible. Quote You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Services. The Services are not provided for use by: The Services are not provided for use by: Individuals under the legal age limit in the jurisdiction of their residence; Individuals under the legal gambling age in the jurisdiction of their residence or the country in which they are accessing the Website; or Individuals accessing the Website from jurisdictions that regard it to be illegal to do so. Having a verified account as dutch player, willingly allowing play, although in violation of terms and claiming payment to a potential winner, that violate own terms is a scam. This is putting players willingly at risk for own profit: and if they would win the jackpot say violation in terms. Yes, as a player you are accountable to a certain level, I agree.. But restricting play for other countries ( as should be the case in Holland - government warning-), and claiming Dutch players are allowed by license, even though in direct violation of both law and own T & C, is deceptive and does not player protect. Link to comment
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