eoLyxx Posted 6 October, 2019 Share Posted 6 October, 2019 Hello, Recently I accidently deposited from my partner's bank account on Unibet and my account got frozen right away. I've been through the whole verification process years ago, but now to make things right I have to write them a hand written apology letter, telling them it won't happen again. For me, this raised a lot of question marks. I have never ever heared anything about hand written letters, nor could I find anything even remotely close to it on Google. Why does it have to be a hand written letter, can any of you explain that to me? For those wondering how I could accidently deposit from the wrong bank account: Our personal bank accounts are linked to our shared bank account. When making a payment with Trustly you have to log in first (which I did with my own bank card). After that you have to select which bank account you want to use from a drop-down menu. And you guessed it, I chose the wrong one without realising it on time. Thanks in advance! Link to comment
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