To verify casino account!

[Pek1974]

Hi!

My name is Peter and i live in Sweden. I enjoy slots a lot :).

Is this normal in the verification progress. It all started like this: I asked why i cant make a withdrawal. They wanted to verify and know my source of wealth and i typed in, work, saving and trading (small amateur) regret that i mentioned the last one. Did not get much of help to know what documents they needed, except some paragraphs they copied into the chat. I sent a copy of my drivers license, phone bill for address and screenshot from my bank account witch i used to make the deposit. It was not enough so i asked do u want screenshot of my other bank account as well. They said yes. I sent screenshot of my other bank account as well, and both bank account must show 30 days back in time. Was not enough. Source of wealth they wanted. Sent in copy of why wage spec. Anything more u need i asked. Yes your trading, want a copy of that also. I said no, i will not send in a copy of my other bank, that`s not your business. They didn`t even reply that. Yesterday all went so smooth when they checked with the section that handles the verification. Today i asked how the verification is going. Got answer that you will get a mail and a smiley typed in, just WOW. But i asked again and they said it will take up to five days to verify source of wealth. Just get the feeling that they don`t cooperate anymore with me but instead they do everything to slow down the verification progress. Maybe because i said i saved all the chat yesterday. And today they send me copy of the chat i had with them, but the chat from yesterday i did not get as they promised. They where 2 in the chat with me today, so strange. Is this the way to keep customers? What do u guys think about this? Is this normal?

/Have a nice day

[Pek1974]

Forgot to mention that i made the account with bankid verification!

[SwallRatchet]

I think Swedens regulations have just changed a lot and are a lot more strict then other countries when it comes to gambling, still a bit outrageous to give all them details. Also what casino is this?

[RespG40]

In the UK now all docs have to be requested before you can even deposit. Makes it better for players and Casinos. SOW may still be asked for dependant on how much you are depositing.

[Bliztnak]

In Sweden i have never ever needed to verify anything other Than phone number and email. Never heard anything about this you exp. 

[ProBlackbird]

I'm from Sweden as well and I never hear about that casino too . BankID should be enough 

I suggest you check out those casino that are recommend under Casinos & Bonuses

[casumatic]

The entire verification procedure is retarded and should be banned. They gladly let you spend money, but you have to go through a complicated process and give them very personal documents that they get to keep on their database. If anyone with enough money to fight these assholes in court did it, they would win by a mile and the entire industry would be abolished. 

[RespG40]

21 hours ago, casumatic said:

The entire verification procedure is retarded and should be banned. They gladly let you spend money, but you have to go through a complicated process and give them very personal documents that they get to keep on their database. If anyone with enough money to fight these assholes in court did it, they would win by a mile and the entire industry would be abolished. 

They might just need these for money laundering purposes mate and age verification!

[casumatic]

2 minutes ago, RespG40 said:

They might just need these for money laundering purposes mate and age verification!

Yeah I think that's a stupid reason for it, as they're able to take "unlimited" amounts of deposits with no checks

[BoracicLint]

What casino was it? Was it Curacao licenced as a lot of those casinos are shady as hell. Stick to those which are recommended here as you will know they are ok as the streamers on here will have contact with their representatives.